Privacy Policy
Last updated: April 2025
At Thinkera Flowa, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our educational platform. We believe in transparency and want you to understand exactly what happens with your data when you engage with our courses and quizzes.
Information We Collect
When you use our platform, we collect information that helps us provide better learning experiences and improve our services. This includes data you provide directly and information gathered automatically as you interact with our courses.
Account Information
Name, email address, and contact details you provide when creating your account or enrolling in courses.
Learning Progress
Quiz results, test scores, completion rates, and your learning path through our excursion tourism materials.
Technical Data
IP address, browser type, device information, and how you navigate through our platform to improve functionality.
Communication Records
Messages you send us through contact forms, support requests, and feedback you share about our courses.
How We Use Your Information
Your data helps us create a personalized and effective learning environment. We use it responsibly to enhance your educational experience and maintain our platform.
Course Delivery and Progress Tracking
We track your quiz results and test performance to show you where you excel and where you might need additional practice. This helps you see your progress over time and adjust your learning approach accordingly.
Platform Improvement
We analyze how learners interact with our content to identify areas that need clarification, questions that are too difficult or too easy, and topics that generate the most engagement. This data shapes future course updates.
Communication
We send course announcements, learning tips, and updates about new content related to excursion tourism. You can adjust your communication preferences at any time through your account settings.
Technical Maintenance
Technical data helps us troubleshoot issues, ensure platform security, and optimize performance across different devices and browsers.
Data Sharing and Disclosure
We do not sell your personal information. We only share data in specific circumstances that support your learning or are required by law.
- Service providers who help us operate the platform, such as hosting services and email delivery systems, under strict confidentiality agreements
- Educational partners when you explicitly consent to share your progress or achievements with specific institutions
- Legal authorities when required by law or to protect the rights and safety of our users and platform
- Analytics services that help us understand platform usage patterns, but only in anonymized and aggregated form
Your Privacy Rights
Access Your Data
Request a copy of all personal information we hold about you, including your learning history and account details.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data, though some records may be retained for legal compliance.
Control Communications
Opt out of marketing emails while still receiving essential course and account notifications.
Data Portability
Receive your learning data in a structured format that you can transfer to another educational platform.
Data Security and Retention
We protect your information using industry-standard security measures including encrypted connections, secure servers, and regular security audits. Access to personal data is restricted to authorized personnel only.
We retain your learning data for as long as your account remains active. After account deletion, we may keep some information for up to three years for legal and administrative purposes, such as resolving disputes or preventing fraud.
Cookies and Tracking
Our platform uses cookies to remember your login status, track course progress, and analyze platform usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
Updates to This Policy
We may update this privacy policy as our platform evolves or legal requirements change. Significant changes will be communicated via email and prominently displayed on our platform. Continued use of our services after policy updates constitutes acceptance of the new terms.
Minor updates for clarity or to reflect new features may occur without direct notification, so we encourage you to review this policy periodically.
Questions About Your Privacy?
If you have concerns about how we handle your data or want to exercise any of your privacy rights, reach out to us directly. We respond to all privacy inquiries within five business days.